TPA

There is a strong link between companies being paternalistic and wanting to administer their pension schemes in-house, Tesco corporate pension manager Karen Wake says.

Most Buzz respondents were fairly relaxed over the exit fees charged by some third party administrators (TPAs). Although 28% of contributors said these were impeding trustees who wanted to switch providers, 34% said this was not the case.

More than half of Buzz respondents were concerned that service level agreements used to monitor the performance of third-party administrators focused too heavily on response times. But a quarter of contributors were happy with how SLAs were used.

In our third Professional Pensions administration survey, Helen Morrissey looks at what trends are emerging in the admin market. What proportion of schemes are looking to outsource, what impact will auto-enrolment have on scheme administration and how...

Leading industry figures have called for the industry to consider a code of conduct for third party evaluators.

Helen Morrissey looks at why there is such a discrepancy in fees between administration services, and asks how trustees can get better value for money.

Andrew Short considers the pros and cons of outsourcing

Panellists discuss the preparations schemes are making ahead of the introduction of auto-enrolment and whether bundled schemes are unsuitable for this