Admin / Technology

Update sets out standards for data recording and reporting, as well as code of connection

Trafalgar House says prioritising clarity, simplicity and communication is key to building member trust

Portal allows members to complete the entire transfer process digitally

Comes after the FCA published its regulatory framework for dashboard service firms

How admin is adapting as members’ needs change, tech advances and expectations rise

Paul McGlone says staggering the launch date of dashboards could help manage demand

Professional Pensions asks the industry whether trustees should be considering AI implementation

TPR launches digital, data and technology strategy in bid to reduce regulatory burdens on schemes

Innovation has reduced average administrator time dealing with retirement cases by 39%

Blog asks trustees to focus on member feedback, meeting service levels and flexibility for admin