Admin / Technology

Pensions minister says pensions bodies are testing AI with ‘strong safeguards’

PensionBee survey finds 79% of respondents prefer mixture of human and AI interaction

Call for evidence now open, with 17 March deadline

Karla Bradstock says mistakes can remedied in a way that strengthens trust and improves processes

Consultancy launches service to provide bespoke packages to clients

Regulator says competition will offer opportunities to innovate on savers’ behalf

Are trustees and sponsors getting the customer service they need from bulk annuity providers?

Investor risk and resilience report advises how to engage with companies on cybersecurity

Partnership will see insurer use email solution Mailock to secure customer communications

LCP says schemes at risk of being caught in ‘bottlenecks’ due to lack of administrator bandwidth