Like Minds

Just one quarter of defined benefit (DB) members are confident about making decisions at retirement, according to research by Hymans Robertson.

Communication is essential in a pensions environment governed increasingly by defaults, and with more schemes in distress. James Phillips joined a panel of experts to hear how it can be improved.

Experts have called for trustees to improve pension communications using psychological and administrative techniques ahead of the fourth annual Pensions Awareness Day.

Banafsheh Ghafoori has been appointed to the newly created role of senior communication consultant at employee engagement firm Like Minds.

As Pension Awareness Day takes place across the country, Like Minds has created a checklist for good communication.

Cold, hard facts are not getting people to save more for retirement and providers should instead appeal to emotions, a study has found.