Communication is essential in a pensions environment governed increasingly by defaults, and with more schemes in distress. James Phillips joined a panel of experts to hear how it can be improved.
Schemes should better communicate to members by tapping into their emotions and developing a coherent strategy, and using specific techniques. Kim Kaveh reports from PP's DC Conference.
A Share Action roundtable hosted by Professional Pensions brought pensions schemes, investors and providers together to talk about how to engage members with responsible investment. Helen Morrissey looks at the challenges and opportunities
Lesley Alexander has been appointed managing director of Ferrier Pearce.
Nigel Ferrier says unprecedented changes in pensions will create losers as well as winners
Nigel Ferrier and Vincent Franklin give their six top tips to help you build a healthy marriage with your members following auto-enrolment.
Trustees must recognise that schemes are consumer products competing for a share of household income, says Ferrier Pearce's Nigel Ferrier.
Helen Morrissey examines how schemes can engage staff over auto-enrolment
Taha Lokhandwala on the mammoth communication exercise of preparing employees for auto-enrolment