Anthony Arter

The Department for Work and Pensions (DWP) has opened applications at The Pensions Ombudsman (TPO) to replace the outgoing Anthony Arter.

As part of a series celebrating PP’s silver anniversary, Hope William-Smith asks industry veterans about policy over the past 25 years and what needs to change for the future.

Complaints filed with ActionFraud show a total of £30.8m has been lost to pension scammers in the last three years, say The Pensions Regulator (TPR) and the Financial Conduct Authority (FCA).

Pensions scams will be the key focus in the first part of a Work and Pensions Committee (WPC) inquiry reviewing the impact of the introduction of pension freedoms five years on.

Almost all (95%) investigations presented to The Pensions Ombudsman (TPO) were completed without needing a determination, following changes to simplify the complaints process.

Caroline Rookes has been appointed interim chairwoman of The Pensions Ombudsman (TPO), as the organisation seeks to boost its governance.

The Pensions Ombudsman (TPO) must make significant changes to its leadership structure in order to provide "additional insight… and more challenge on organisational strategy", a governmental evaluation has concluded.

The Pensions Ombudsman (TPO) took on 2,566 early resolution cases in 2018/19 after onboarding a team from The Pensions Advisory Service (TPAS), according to its annual report and accounts.

The Pensions Ombudsman is in the middle of an ongoing programme of change, speeding up dispute processes and seeking informal resolutions. James Phillips asks what to expect next.

The Department for Work and Pensions (DWP) is considering whether to broaden The Pensions Ombudsman's (TPO's) jurisdiction and give the body additional powers for dispute resolution.