Ombudsman to appoint COO and NEDs after government review

James Phillips
clock • 2 min read

The Pensions Ombudsman (TPO) must make significant changes to its leadership structure in order to provide "additional insight… and more challenge on organisational strategy", a governmental evaluation has concluded.

The tailored review of the service, conducted for the Department for Work and Pensions (DWP), has recommended that TPO installs a chief operating officer (COO) as well as two non-executive director...

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James Phillips
Author spotlight

James Phillips

Professional Pensions journalist from 2016-2022

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