Complaint numbers at TPAS are down this year but there are certain issues that tend to crop up again and again. Speaking at PBUK TPAS head of disputes Tony Attubato highlighted the key areas where complaints are likely to happen.
• Delays - Over the past year 21% of complaints to TPAS related to delays. Of these 35% of complaints related to transfers. • Mistakes - Even the best run schemes makes mistakes sometimes. Attub...
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