The challenge of matching lost pension pots with their rightful owners is hardly new... Two decades ago, the 2004 Pensions Act included a regulation to “enable the Secretary of State to provide a Pensions Tracing Service [which] will provide persons with a free service for tracing unclaimed or “lost” occupational and personal pensions”.
A report on the work of the new tracing service (PTS), published six years later by the Department for Work and Pensions, estimated that "the value of unclaimed pensions totals around £3bn, althoug...
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