Ombudsman: Standard Life did not mislead customer over pot value

James Phillips
clock • 1 min read

The Pension Ombudsman (PO) has cleared Standard Life of misleading a customer about the value of his retirement pot, after he accidentally exceeded his lifetime allowance.

The complainant, known only as Mr E, had a number of pension pots, including a defined contribution (DC) plan with the insurance provider, as well as two separate self-invested personal pensions (S...

To continue reading this article...

Join Professional Pensions

Become a Professional Pensions Lite Member today

  • Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
  • Receive important and breaking news stories via our two daily news alerts
  • Hear from industry experts and other forward-thinking leaders

Join now

 

Already a Professional Pensions
member?

Login

James Phillips
Author spotlight

James Phillips

Professional Pensions journalist from 2016-2022

More on Law and Regulation

TPR updates on pension scam prevention work

TPR updates on pension scam prevention work

Blog from regulator updates on industry collaboration, publication and legislation

Jasmine Urquhart
clock 06 February 2025 • 2 min read
SPP: Sizing up the DC market

SPP: Sizing up the DC market

David James looks at proposed changes to the DC pensions market in order to encourage scale

David James
clock 30 January 2025 • 3 min read
MPs vote for motion to provide compensation for Waspi women

MPs vote for motion to provide compensation for Waspi women

109 MPs backed SNP motion for government to consider findings of PHSO report

Martin Richmond
clock 30 January 2025 • 3 min read
Trustpilot