Communication

The European Insurance and Occupational Pensions Authority (EIOPA) has launched a consultation on how communications to scheme members could be improved.

Jonathan Stapleton speaks to the RMPP about how it improved its governance processes, implemented a risk management and modelling system and overhauled communications with members.

Citizens Advice has suggested that over 55s should be able to access face-to-face guidance from Pension wise on more than one occasion.

An ugly word for an attractive idea

Wealth at Work has acquired fellow workplace financial education provider Life Academy to boost its market share.

Natasha Browne asks whether trustees should communicate non-mandatory information to members

Chris Noon decries his lack of patience but also reckons he’s slow to get annoyed. Not one to worry, Noon’s only regret is not having the time to read more

Nigel Ferrier and Vincent Franklin give their six top tips to help you build a healthy marriage with your members following auto-enrolment.

The pharmaceuticals giant took a personal approach after listening to members

Rachel Dalton finds research that claims shock tactic comms miss the mark