The Pensions Advisory Service (TPAS) received around 4,500 complaints between April 2012 and March 2013, over half of which were not investigated.
The Pensions Advisory Service (TPAS) expects an increase in calls concerning automatic enrolment (AE) between 2013 and 2014 as smaller organisations become affected.
Administration services have been treated as "Cinderella" for too long leading to a lack of focus on accuracy, the chairman of an industry pension scheme says.
The Pensions Advisory Service (TPAS) has updated its advisory content to include additional technical information, factsheets and multimedia content.
Rachel Dalton on the departure of several top industry figures
The Pensions Advisory Service chief executive Marta Phillips OBE will step down from her role in the summer.
The Pensions Regulator has launched a hard-hitting campaign to illustrate the threat pensions liberation can pose to people's pensions.
The Pension Advisory Service chief executive Marta Phillips has warned that awareness and understanding of auto-enrolment remains low.
The Pensions Advisory Service has revealed the top five complaints it receives from members and advised on how to avoid running into the problems.
The Pensions Advisory Service employees are the first to complete the Certificate in Pensions Automatic Enrolment from the Pensions Management Institute.