Pensions Ombudsman

The government has set out detailed plans to ban cold calling and give more powers to trustees to stop rogue transfers. Michael Klimes asks if it is enough to stop scams.

It was not legally risky for the Airways Pension Scheme (APS) trustees to unilaterally amend the trust deed to give themselves a discretionary increase power, ex-adviser Anthony Arter has said.

Earlier this year the Pensions Ombudsman said it would participate in appeals against its decisions where there was public need. As the first case where the PO has participated has been decided, Helen Morrissey asks what can be expected

A pensioner who was overpaid by his scheme must repay the excess benefits from six years prior to a complaint to The Pensions Ombudsman (TPO), the High Court has ruled.

TPO decision on appeals will lead to better outcomes, say respondents.

The Pensions Ombudsman will participate in more appeals where there is a wider public interest, but how far will the service go? James Phillips reports

The Pensions Ombudsman Service will be renamed The Pensions Ombudsman (TPO) on 1 September.

The Pension Ombudsman (PO) has cleared Standard Life of misleading a customer about the value of his retirement pot, after he accidentally exceeded his lifetime allowance.

The Pensions Ombudsman (PO) Service has confirmed it will participate in appeals against its own determinations as it seeks to take a more interventionist approach.

Pensions ombudsman Anthony Arter talks to Professional Pensions about what schemes can do to help resolve disputes more quickly.