More than half (56%) of small and medium-sized employers (SME) have never heard about the retirement flexibilities set to come in from April 6, according to research.
More than two thirds of industry insiders think Pension wise will suffer "major problems" in its first few weeks, according to Professional Pensions research.
The Treasury has confirmed bookings for Pension wise can be made seven days a week after updating its contact number on the service's website.
Only one in seven people retiring in the next 12 months have done extensive research about their options according to Fidelity Worldwide Investment.
Pension wise will be available from over 500 locations across England and Wales according to the Citizens Advice Bureau (CAB).
The Pension Schemes Bill has received Royal Assent to become official legislation ahead of freedom and choice taking effect from 6 April.
The ombudsman tasked with overseeing Pension wise has reprimanded an arm of the Department for Work and Pensions (DWP) over an administration error worth £26,514.
The Association of British Insurers (ABI) is set to criticise the government for failing to ensure the necessary processes are in place for the beginning of pension freedoms from 6 April.
Would Pennywise the clown scare some sense into retirees?
Savers approaching retirement should be defaulted into a not-for-profit annuity broker to protect them from making poor decisions after new flexibilities come in, argues the Centre for Policy Studies (CPS).