Pension scheme communication.

A group of pension schemes have said their biggest challenge is improving engagement with members, in research conducted by the Defined Contribution Investment Forum (DCIF).

Phillip Bretnall talks to PP about the bank's Know You programme

Schemes should prioritise communications and hold back on more complicated information to avoid disengagement, the PP Pensions and Benefits Communications Forum was told.

The Pensions Research Accountants Group has presented awards to three schemes on the strength of their summary reports to members.

Merseyside Pension Fund has launched a dedicated website for Local Government Pension Scheme members to educate and engage them on plans for a new career average scheme.

Anthony Hodges Consulting has appointed public sector pensions specialist Debbie Forbes as the firm continues to develop its online pension communities.

Andrew Short questions whether the web alone is sufficient to reach an apathetic population and how social media can help boost member engagement.