Ombudsman

Pension scams have been around a long time but, since the new pensions flexibilities were introduced, they are becoming even more prevalent. Alice Honeywill and Elena O'Leary explain how to avoid scams.

The Pensions Ombudsman (PO) Service has confirmed it will participate in appeals against its own determinations as it seeks to take a more interventionist approach.

The Pensions Ombudsman (PO) has backed Royal London's decision to allow a scheme member to transfer £112,542 into another fund.

The Pensions Ombudsman Service has started publishing adjudicators' opinions and formal Ombudsman determinations in a bid to be more open, transparent and accountable to the public.

The Pensions Ombudsman Service has added an online application option to its complaints procedure.

The Pensions Ombudsman Service has launched two videos setting set out practical advice for members on making a formal complaint about their scheme.

PP looks at whether more could be done to prevent members from transferring out in the first instance?

The pensions ombudsman has dismissed a complaint from a scheme member who claimed that he was being illegally "harassed" by his pension scheme's administrator, Mercer.

The High Court is to rule on a suspected pension liberation case this month, which will give trustees and providers more clarity on their ability to block suspicious transfers.

What were the biggest news stories on Professional Pensions this year? Here's our top 20.