Michelle Cracknell

As part of a series celebrating PP’s silver anniversary, Hope William-Smith asks industry veterans about policy over the past 25 years and what needs to change for the future.

The latest virtual event in PP’s DeskFlix series took place on 7 July

Michelle Cracknell has won the Pensions Management Institute’s third student essay competition with an article on how data can be used to better segment and target member communications to improve engagement.

Independent trustee Michelle Cracknell was the winner of the PMI's third student essay competition. In her paper, she explains how data managed by schemes and providers to administer pensions could be used to better segment and target member communications...

The Pensions Advisory Service (TPAS) helped 187,000 people in 2017/18, a 9% fall on the previous year despite setting up special helplines for specific scheme members.

Tax relief on pension contributions is not an effective way of incentivising saving and the government may wish to consider fundamental reform, the Treasury Committee says.

The Pensions Ombudsman (TPO) will become the hub for all pensions dispute resolutions as it plans to subsume The Pensions Advisory Service's (TPAS) team.

Defined contribution (DC) occupational schemes will be forced to disclose to members costs and charges associated with investing their retirement pots, the government has announced.

The 2017 edition of The Future Book suggests many default funds are not diversified enough to protect savers against market downturns, James Phillips reports.

The Pensions Advisory Service (TPAS) has launched an online tool to give guidance to savers who are worried they are at threat from pension scams.