Kim Gubler

The Pensions Administration Standards Association's (PASA) Defined Contribution Governance (DC) Working Group has published guidance to help trustees, employers and administrators navigate an increasingly "complex" market.

The Pensions Administration Standards Association (PASA) has begun piloting a mediation service to help schemes resolve disputes when changing third-party administrator.

Michael Klimes explores how the Pension Quality Mark's new communications guide can help the industry can improve engagement with members

Changing third-party administrators can cause all sorts of issues, including loss of data. Michael Klimes looks at examples of poor transitions and asks if it is a widespread problem

The sharp increase in transfer requests since the freedoms could breach activity triggers and incur extra transactional fees for some schemes, writes Michael Klimes