Citizens Advice

The industry must ensure the difference between guidance and advice is spelled if the public are to benefit fully from retirement flexibilities, warns the Money Advice Service (MAS).

Citizens Advice Bureau (CAB) has warned pensioners are twice as likely to be targeted by fraudsters after it received over 5,000 calls last year.

More than two thirds of industry insiders think Pension wise will suffer "major problems" in its first few weeks, according to Professional Pensions research.

Over half of businesses doubt the effectiveness of the government's guidance guarantee service Pension wise, according to research.

Pension wise will be available from over 500 locations across England and Wales according to the Citizens Advice Bureau (CAB).

Vulnerable people must be informed about how pension freedoms could cut off their access to means-tested benefits according to Baroness Hollis of Heigham.

The new Pension Wise service is being tested to ensure it meets any surge in demand according to pensions minister Steve Webb.

Citizens Advice Bureau has revealed the location of the first 44 centres that will deliver face to face guidance to retirees under the guidance guarantee.

As the Citizens Advice Bureau and the Pensions Advisory Service hire people to deliver the guidance guarantee in April 2015, Michael Klimes investigates industry concerns over whether they will be up to the job.

Industry figures have questioned the calibre of recruits recruited by the Pensions Advisory Service (TPAS) and the Citizens Advice Bureau (CAB) to deliver the guidance guarantee.