Citizens Advice

As Pension wise marks its first year of operation, Kristian Brunt-Seymour speaks to staff at the service's Banbury branch about their experience so far and how they think the service will evolve.

Transaction cost up 4%

Self-employed people would rather invest cash into savings accounts, cash ISAs or property than pay into a private pension, according to research by Citizens Advice.

Citizens Advice has welcomed news that the Treasury will legislate to cap pension early exit charges levied on savers using pension freedoms.

The Financial Advice Market Review will examine how access to advice can be improved

Three quarters of trustees and pension professionals think the government should scrap its restrictions on how often people can use Pension wise, PP research finds.

Citizens Advice has suggested that over 55s should be able to access face-to-face guidance from Pension wise on more than one occasion.

The quality of data collected by Pension wise needs to be improved to see whether freedom and choice is working, the work and pensions committee has heard.

Fraudsters targeting pension pots in the wake of freedom and choice reforms are increasingly linking their efforts to investment scams such as fine wines and overseas property, Citizens Advice has warned.

The Financial Conduct Authority has finalised how it will monitor the performance of The Pensions Advisory Service (TPAS) and Citizens Advice Bureau in delivering the guidance guarantee.