Caroline Rookes

Caroline Rookes has been appointed interim chairwoman of The Pensions Ombudsman (TPO), as the organisation seeks to boost its governance.

Jonathan Stapleton looks at the lessons that schemes can learn from the review of the British Steel Pension Scheme consultation experience.

Trustees lack expertise, time and resources to develop effective communications on technical pensions issues and need professional help, a major review of the British Steel saga has concluded.

Caroline Rookes CBE and Michele Hirons-Wood have joined The Pension Superfund's board of trustees to focus on maintaining governance standards and safeguarding member benefits.

Institute for Fiscal Studies (IFS) economist James Banks has warned the UK must upgrade the skills of workers and boost productivity to solve the social strains from an ageing population.