The Pensions Ombudsman Service has launched two videos setting set out practical advice for members on making a formal complaint about their scheme.
The pensions ombudsman (PO) has dismissed a complaint against Johnson Controls that they did not grant a member an unreduced early retirement pension.
The pensions ombudsman (PO) has ordered County Tyre to backdate payments to a member after it found they were wrongly stopped.
The pensions ombudsman has dismissed a complaint from a scheme member who claimed that he was being illegally "harassed" by his pension scheme's administrator, Mercer.
The Pensions Protection Fund Ombudsman (PPFO) has rejected a complaint held by trustees over the suitability of a PPF levy guarantor.
The Pension Protection Fund (PPF) Ombudsman has rejected attempts by a pension scheme to have £132,097 of interest on a late payment of its levy waived.
The Pensions Ombudsman has ordered Abbey Life to pay almost £10,000 to a member for failing to inform her that she had a guaranteed annuity rate (GAR).
Three quarters of trustees and pension professionals think the government should scrap its restrictions on how often people can use Pension wise, PP research finds.
Why and how the Ombudsman must change
Ombudsman's decision concentrates minds