Andy Whitelaw

Two-thirds of BTPS members retiring online after launch of self-serve retirement journey

Admin / Technology

Two-thirds of BTPS members retiring online after launch of self-serve retirement journey

Innovation has reduced average administrator time dealing with retirement cases by 39%

clock 21 October 2024 • 2 min read
Brightwell launches self-serve retirement journey for BT Pension Scheme members

Defined Benefit

Brightwell launches self-serve retirement journey for BT Pension Scheme members

Provider says move will reduce post volumes and free up administrator time

clock 09 April 2024 • 3 min read
BT Pension Scheme completes GMP equalisation

Admin / Technology

BT Pension Scheme completes GMP equalisation

BT scheme becomes one of the first large schemes to reach the finish line

clock 26 February 2024 • 1 min read
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