So, just how long is this all going to take?

Naomi Brown says scheme members in 2022 expect instant results

clock • 4 min read
So, just how long is this all going to take?

It’s 2022 – we expect instant results. At the click of a button, you can book a holiday, buy goods for same day delivery and track them to your front door.

So, it's understandable that members can get frustrated that if they ask a question about their pension, they may have to wait for a response. But unfortunately, this frustration frequently leads t...

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