After ten years of Nest, we're still up for the challenge

A decade since Nest was established, Eve Read explores the old and new challenges it faces

clock • 4 min read
Eve Read is acting director of customer experience at Nest
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Eve Read is acting director of customer experience at Nest

Ten years ago, when Nest was becoming an entity, I was just returning from maternity leave after having had my first child. While I was as keen and ambitious as ever, I wasn’t really prepared for how difficult the transition back into a “full on” role was going to be.

At the same time, Nest was overcoming its own challenges to deliver on the ambitions set for it - creating millions of new pension savers, particularly low to moderate earners, and helping support ...

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