Industry expects increased AI prominence in member support

PP survey finds 76% anticipate increased role of AI to provide support to members

Martin Richmond
clock • 1 min read
Industry expects increased AI prominence in member support

A majority of the pensions industry believes the use of artificial intelligence (AI) will become increasingly prominent in member support in the future, according to a Professional Pensions poll.

The findings of last week's Pensions Buzz survey revealed 76% of industry respondents said they expected the use of AI to provide support to members would become more widespread among the sector, c...

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