The insurance industry was bombarded by almost 230,000 calls from consumers in the days after the ‘freedom and choice' reforms took effect, the latest figures show.
According to the Association of British Insurers (ABI), its members dealt with an average of 57,483 calls a day - up 214% - as people sought information on the options opened up by Chancellor Georg...
To continue reading this article...
Join Professional Pensions
Become a Professional Pensions Lite Member today
In just a few clicks you can start your free Professional Pensions Lite membership for 12 months, providing you access to:
- Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
- Receive important and breaking news stories via our two daily news alerts
- Hear from industry experts and other forward-thinking leaders
