The Pensions Ombudsman (PO) believes complaint procedures are so complex they deter many from making complaints.
Speaking at the Occupational Pensions Defence Union (OPDU) annual general meeting, outgoing PO Tony King said complaint volumes were lower than they should be. "We probably get about 1,000 compl...
To continue reading this article...
Join Professional Pensions
Become a Professional Pensions Lite Member today
In just a few clicks you can start your free Professional Pensions Lite membership for 12 months, providing you access to:
- Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
- Receive important and breaking news stories via our two daily news alerts
- Hear from industry experts and other forward-thinking leaders
