Delays, overpayments, errors and entitlement disputes topped the list of complaints investigated by The Pension Advisory Service's (TPAS) over the past year.
The advisory service's annual review - published today - revealed TPAS had 3m visits to its website, received over 60,000 calls and 18,000 written queries in the year to the end of March 2013. O...
To continue reading this article...
Join Professional Pensions
Become a Professional Pensions Lite Member today
- Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
- Receive important and breaking news stories via our two daily news alerts
- Hear from industry experts and other forward-thinking leaders