Ombudsman investigations surge 26%; Transfer complaints rise

Victoria Tichá
clock • 2 min read

The number of investigations by The Pensions Ombudsman (TPO) have increased by over a quarter driven partly by a sharp rise in the number of transfer complaints received during the past financial year.

TPO's annual report reveals the ombudsman accepted 1,676 complaints for investigation last year; 265 more than in 2016/17 - but noted that some of these complaints could be grouped together because...

To continue reading this article...

Join Professional Pensions

Become a Professional Pensions Lite Member today

  • Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
  • Receive important and breaking news stories via our two daily news alerts
  • Hear from industry experts and other forward-thinking leaders

Join now

 

Already a Professional Pensions
member?

Login

More on Industry

News Digest: UK pension funds stand by defence exclusion in 'ethical' funds

News Digest: UK pension funds stand by defence exclusion in 'ethical' funds

PP brings together all the latest news on pensions from across the national and financial media

Professional Pensions
clock 10 March 2025 • 1 min read
IWD 2025: Women in the pensions industry

IWD 2025: Women in the pensions industry

PP talks to women about their pensions careers, advice, and experience of the industry

Jasmine Urquhart
clock 07 March 2025 • 9 min read
Professional Pensions: Stories of the week

Professional Pensions: Stories of the week

First firms complete dashboard connection, Abrdn DB surplus plans, Capita annual results

Professional Pensions
clock 07 March 2025 • 1 min read
Trustpilot