Helen Morrissey speaks to Arthur Boulter, finance director at IT and software services provider Kalamazoo Reynolds about how the firm is increasing member engagement in the £7m Kalamazoo Reynolds Group Personal Pension Plan by focusing more on face-to-face communications
Why did you decide to make a shift in your DC communications strategy to focus more on face-to-face communications? We made the shift in our communications plan as part of a wholesale change in ou...
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