The future of admin

Taha Lokhandwala examines how the administration market will react to Aon Hewitt’s merger

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Revelations last week that third party administrator (TPA) Aon Hewitt will merge services internally, cutting 45 jobs, could have a significant impact on the outsourced market.

The move, in which the provider's HR business process outsourcing (HRBPO) arm will incorporate the admin business, aims to cut costs, with redundancies planned in its leadership and commercial team...

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