Comms with members and notification to external agencies is central part of response
Report details how the regulator worked with Capita and the lessons it has learned
Members and trustees to access pension benefits information through ‘Broadstone Engage’ portal
Pensions, health and benefits admin business has 3,500 employees and 1,100 clients globally
Updated PASA ‘jargon buster’ was written with the help of ChatGPT and Claude AI
Knowa Q provides fact-based answers to queries on a scheme’s history and data
PASA issues five calls to action, encouraging schemes and administrators to engage in early preparation
The firm warned trustees to meet the challenge of data readiness as buyout nears
Scottish Widows app users will be able to view pensions and other finances in one place
Schemes say traditional methods normally used to trace members don’t go far enough