Call for evidence now open, with 17 March deadline
Karla Bradstock says mistakes can remedied in a way that strengthens trust and improves processes
Consultancy launches service to provide bespoke packages to clients
Regulator says competition will offer opportunities to innovate on savers’ behalf
Are trustees and sponsors getting the customer service they need from bulk annuity providers?
Investor risk and resilience report advises how to engage with companies on cybersecurity
Partnership will see insurer use email solution Mailock to secure customer communications
LCP says schemes at risk of being caught in ‘bottlenecks’ due to lack of administrator bandwidth
Partnership will see firm adopt bank’s payment pre-validation API to reduce risk of errors or fraud
XPS analysis finds four-fifths using a form of AI to improve their internal business efficiency